Your Trusted Automotive Partner
Excellence in Every Spare Part
At Standard Wave Auto Ltd, we focus on providing high-quality spare parts, lubricants, and accessories. Our mission is to ensure that every vehicle runs smoothly and efficiently. We operate with a commitment to quality control, serving East Africa through our streamlined ‘Call to Order’ process, making it easy for you to access the parts you need.
Quality Parts Made Easy
User Agreement
- Outline your shipping methods. Include information about delivery times, options for expedited shipping, and procedures for damaged items.
At Standard Wave Auto Ltd, we strive for clarity in our operations. By using our website, you agree to comply with our terms and conditions. It’s essential to understand your responsibilities as a customer, including ensuring accurate shipping data and keeping your account information secure. Our policies are designed to protect both you and our company.
- Understand our responsibilities as a supplier and your rights as a buyer.
Shipping is a vital part of our service at Standard Wave Auto Ltd. We aim to ship all orders promptly and keep you informed throughout the process. If you have any issues with your order, such as damage during transit, please let us know as soon as possible. Our goal is to ensure your satisfaction and resolve any concerns effectively.
- Follow our guidelines for returns and exchanges to ensure a smooth process.
For any questions about our terms and conditions, feel free to reach out. We’re here to clarify any uncertainties and ensure you have a smooth experience with us. Your cooperation helps us maintain high standards of service and client satisfaction.
Data Collection Policy
At Standard Wave Auto Ltd, we believe in transparency regarding how we collect and use data. We gather information through various methods, including your interactions on our website and orders. This data helps us improve our services and better meet your needs, while also protecting your privacy.
Your Privacy Matters
Your personal information is important to us. We are committed to safeguarding it and ensuring that it is used appropriately. We follow strict guidelines to protect your data from unauthorized access and only share it with partners who adhere to similar privacy standards. If you have questions about our privacy practices, don’t hesitate to reach out.
Frequently Asked Questions
Get Quick Answers to Your Queries
We offer a range of shipping options to meet your needs. Depending on your location, you can choose standard or expedited shipping. Our team will keep you updated on delivery times and any tracking details once your order ships. If you receive a damaged item, please report it to us right away so we can resolve the issue.
Returning a product is straightforward. Simply follow our return guidelines found on the website. Make sure the item is unused and in its original packaging. If you have questions during the return process, our customer service team is here to help!
We offer warranties on many of our products. The specific terms depend on the items purchased, so please check the warranty information included with your order. Don’t hesitate to contact us if you want to know more about a specific product’s warranty.
Ordering is easy at Standard Wave Auto Ltd. You can browse our product catalog and add items to your cart. Once you’re ready, proceed to checkout and follow the prompts. We review each order to ensure accuracy before dispatching it.
If you need support, you can reach out to our friendly customer service team via the Contact Us page on our website. We’re here to assist and will respond promptly to your inquiries.
We accept a variety of payment methods, including major credit cards and mobile money options. For more specific details, please check the payment section during checkout.
More Questions?
If you have any other questions, feel free to ask us anytime.
Need Clarification? We're Here to Help
If you have questions about our services or need more information, feel free to reach out. We’re committed to assisting you with any clarifications regarding our terms and policies.
By sending your inquiry, you confirm that you agree with our Terms and Conditions.