How to Place Your Order

Ready to make a purchase? Here’s a simple guide to get you started. Explore our catalog, choose the parts you need, and reach out with your order. We’re dedicated to ensuring a smooth experience for our customers across East Africa.

How It Works

Step 1

Start by browsing our extensive catalog. Identify the spare parts or accessories you need and make a note of the product details to streamline your order.

Step 2

Once you’ve chosen your items, reach out to us via phone or WhatsApp with the product details. Our team is ready to assist you with the ordering process.

Step 3

After receiving your order request, we’ll confirm availability and provide a quote. This ensures you know exactly what you’re getting and the cost involved.

Step 4

Finally, once we confirm your order, we’ll arrange delivery right to your location. Expect your high-quality parts to arrive efficiently and on time.

Common Questions

Get Answers to Your Ordering Questions

We accept various payment methods, including bank transfers and mobile money options. Please choose what’s most convenient for you and let us know when placing your order.

Delivery usually takes 3-5 business days, depending on your location. We’ll keep you updated on the status of your order every step of the way.

Yes, you can track your order using the tracking information provided once your package is shipped. You’ll have real-time updates on its status.

If you receive an incorrect item, please contact us within 7 days. We’ll assist you in exchanging it for the correct product at no extra cost.

Yes, we offer bulk discounts for larger orders. Please get in touch with our sales team to discuss your needs and receive a tailored quote.

You can contact our customer support via phone, WhatsApp, or email. Our team is available to assist you with any inquiries during business hours.

We accept returns within 14 days of receipt, provided that the item is in its original condition. Please contact us to initiate a return.

We carry a wide range of reputable brands. Our selection ensures that you get quality parts and accessories that meet your vehicle’s needs.

At the moment, we primarily ship within East Africa. However, we are working on expanding our shipping options to international destinations soon.

If an item is out of stock, you can still place an order. We will notify you when it’s back in stock and ready for delivery.

All our parts are sourced from trusted manufacturers to ensure authenticity and quality. We pride ourselves on delivering only the best to our customers.

You can modify your order as long as it hasn’t been processed yet. Just contact us as soon as possible so we can accommodate your changes.

Get in Touch

We’re excited to assist you with your automotive needs. Connect with us to explore how we can help!

Your Trusted Auto Parts Supplier

Order Quality Parts, Fast & Easy—Get Started Today!

Your vehicle deserves the best. Discover a seamless ordering experience with top-quality parts and accessories tailored for your needs. Start your journey with us and elevate your vehicle’s performance.

What Our Customers Say

“Standard Wave Auto parts have transformed my vehicle's performance! The ordering process was smooth, and the team was very helpful throughout.”
James Katumba
“I highly recommend Standard Wave! The quality of parts is outstanding, and I received my order quickly, just as promised.”
Sarah Mirembe
“Excellent service! I found everything I needed, and the team made sure I understood the product specifications before my purchase.”
David Tamale